Deine Aufgaben:
In this role, you will be the technical and consultative partner for prospects and customers during the pre-sales journey. You will work closely with customers to understand their workflows, challenges and objectives, and turn these insights into viable technical solutions. If you combine strong solution consulting and customer success skills with e-mobility market knowledge, this could be an exciting next step.
- Engage with customers to comprehend their existing workflows, challenges and objectives and translate these into viable technical solutions
- Provide technical expertise and guidance throughout the sales process, including scoping, solution design and proposal development to help close new business opportunities
- Deliver product demonstrations and presentations to prospects, demonstrating how chargecloud's capabilities can address the customer's business needs
- Project management, liaising with German HQ on an ongoing basis
- Build strong relationships with prospects and customers, earning their trust as a reliable and knowledgeable advisor throughout the sales cycle
- Become the technical reference during the pre-sales phase, providing product expertise on the implementation and integration of our solutions with the customer's systems
Das bist du:
- Proven experience as Customer Success Manager or Solution Consultant in a B2B environment (experience working at SaaS companies would be a bonus)
- Several years of experience in and solid understanding of the e-mobility industry, preferably in France
- Excellent communication and interpersonal skills, with the ability to articulate technical concepts to both technical and non-technical audiences
- Ability to actively listen and understand customer needs, ensuring a positive customer journey at all times
- Strong written and spoken communication skills in French and English are required
Das bieten wir:
Flexibility: With us, you can design your working hours flexibly: With core working hours from 9:00 am to 12:00 pm, you have the freedom to balance work and personal life comfortably. Additionally, with 30 days of workation in the EU per year, you can combine work and vacation
Team Spirit: Our teams meet offline once a quarter for brainstorming and team-building sessions, and you can connect with all colleagues at our popular winter and summer events
Sustainability: In our agile, growing organization, you contribute to making e-mobility accessible to everyone. Your personal contribution to a sustainable future!
Health at Work: With our life coaching program, we aim to support you in staying fit and managing your workday stress-free.
Art der Beschäftigung
full-time (40 hrs), unlimited employment contract
Lust Teil des Teams zu werden?
We look forward to receiving your application!
All people are welcome, regardless of gender / gender identity, disability / impairment, nationality, ethnic origin, religion / ideology, age, sexual orientation. The main thing is that you fit in with us.
Über uns
Bist du bereit, die Zukunft europäischer E-Mobility mitzugestalten?
Dann bist du bei chargecloud genau richtig! Seit unserer Gründung 2016 unterstützen wir Unternehmen jeder Größe beim Betrieb ihrer Ladeinfrastruktur. Unser starkes, vielfältiges Team von mehr als 250 Mitarbeitenden macht’s möglich: eine Software-as-a-Service-Lösung, mit der Ladepunkte und Vertragsdaten verwaltet sowie Ladevorgänge abgerechnet werden – europaweit, automatisiert und grenzenlos skalierbar.
